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	<title>Somerville Voices &#187; 311 Requests</title>
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	<link>http://www.somervillevoices.org</link>
	<description>An independent, open forum for reports and opinions about life in our city.</description>
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		<title>Why @311Somerville Does Not Track Loose Utility Wire Calls</title>
		<link>http://www.somervillevoices.org/2012/03/25/government-reform/why-311somerville-does-not-track-loose-utility-wire-calls/</link>
		<comments>http://www.somervillevoices.org/2012/03/25/government-reform/why-311somerville-does-not-track-loose-utility-wire-calls/#comments</comments>
		<pubDate>Mon, 26 Mar 2012 03:24:54 +0000</pubDate>
		<dc:creator>@BarryRafkind</dc:creator>
				<category><![CDATA[311 Requests]]></category>
		<category><![CDATA[Government Reform]]></category>
		<category><![CDATA[Public Health & Safety]]></category>

		<guid isPermaLink="false">http://www.somervillevoices.org/?p=11453</guid>
		<description><![CDATA[Here&#8217;s what I&#8217;ve learned so far via the following Twitter conversation (in chronological order):

#bbpBox_180716719038402560 a { text-decoration:none; color:#0084B4; }#bbpBox_180716719038402560 a:hover { text-decoration:underline; }

@311Somerville I just called in a loose utility wire to 311 then was transferred to the fire dept w/o a 311 work order, so no way 2 track it
March 16, 2012 10:06 am [...]]]></description>
		<wfw:commentRss>http://www.somervillevoices.org/2012/03/25/government-reform/why-311somerville-does-not-track-loose-utility-wire-calls/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Are City&#8217;s Senior Centers Fully Accessible?</title>
		<link>http://www.somervillevoices.org/2012/03/05/politics/are-citys-senior-centers-fully-accessible/</link>
		<comments>http://www.somervillevoices.org/2012/03/05/politics/are-citys-senior-centers-fully-accessible/#comments</comments>
		<pubDate>Mon, 05 Mar 2012 17:36:12 +0000</pubDate>
		<dc:creator>intrepid</dc:creator>
				<category><![CDATA[311 Requests]]></category>
		<category><![CDATA[Accessibility]]></category>
		<category><![CDATA[All Ages]]></category>
		<category><![CDATA[Announcements]]></category>
		<category><![CDATA[Civic Action]]></category>
		<category><![CDATA[Civil and Human Rights]]></category>
		<category><![CDATA[Politics]]></category>
		<category><![CDATA[Seniors]]></category>
		<category><![CDATA[access]]></category>
		<category><![CDATA[ADA]]></category>
		<category><![CDATA[city]]></category>
		<category><![CDATA[disabilities]]></category>
		<category><![CDATA[Events]]></category>
		<category><![CDATA[Public Meetings]]></category>
		<category><![CDATA[Senior Centers]]></category>

		<guid isPermaLink="false">http://www.somervillevoices.org/?p=11255</guid>
		<description><![CDATA[The following letter was submitted to the resistat blog on 3/5/2012 after its writer read David Dahlbacka&#8217;s announcement of upcoming HUD Plan hearing:
&#8220;I read an announcement about the upcoming meeting &#8220;HUD Action Plan Public Hearing&#8221; on 3/22 at the Ralph &#38; Jenny Center. I scoured web pages and city websites to learn accessibility information for [...]]]></description>
		<wfw:commentRss>http://www.somervillevoices.org/2012/03/05/politics/are-citys-senior-centers-fully-accessible/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Curtatone Administration Not as Transparent and Open as Promised</title>
		<link>http://www.somervillevoices.org/2011/07/28/government-reform/curtatone-administration-not-as-transparent-and-open-as-promised/</link>
		<comments>http://www.somervillevoices.org/2011/07/28/government-reform/curtatone-administration-not-as-transparent-and-open-as-promised/#comments</comments>
		<pubDate>Thu, 28 Jul 2011 05:26:01 +0000</pubDate>
		<dc:creator>@BarryRafkind</dc:creator>
				<category><![CDATA[311 Requests]]></category>
		<category><![CDATA[Government Reform]]></category>
		<category><![CDATA[Investigative Reports]]></category>
		<category><![CDATA[Public Records / FOIA Requests]]></category>

		<guid isPermaLink="false">http://www.somervillevoices.org/?p=9814</guid>
		<description><![CDATA[As the following examples indicate, the Curtatone administration routinely ignores, delays, or over-charges for data sought under the state&#8217;s public records law, in contrast to what the Mayor calls an &#8220;open, transparent and efficient government&#8221;.
Here are just two examples of the many instances in which Mayor Curtatone professes to deliver on that promise:
On his list [...]]]></description>
		<wfw:commentRss>http://www.somervillevoices.org/2011/07/28/government-reform/curtatone-administration-not-as-transparent-and-open-as-promised/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>Towing Company Profiting from Public Land Use?</title>
		<link>http://www.somervillevoices.org/2011/01/21/consumer-money-saving/towing-company-profiting-from-public-land-use/</link>
		<comments>http://www.somervillevoices.org/2011/01/21/consumer-money-saving/towing-company-profiting-from-public-land-use/#comments</comments>
		<pubDate>Fri, 21 Jan 2011 23:19:59 +0000</pubDate>
		<dc:creator>leilani</dc:creator>
				<category><![CDATA[311 Requests]]></category>
		<category><![CDATA[Beat Reporter]]></category>
		<category><![CDATA[Consumer Money Saving]]></category>
		<category><![CDATA[Environment and Open Space]]></category>
		<category><![CDATA[Government Reform]]></category>
		<category><![CDATA[Investigative Reports]]></category>
		<category><![CDATA[Politics]]></category>
		<category><![CDATA[Teele Square]]></category>
		<category><![CDATA[Traffic & Parking]]></category>
		<category><![CDATA[Ward 7]]></category>
		<category><![CDATA[parking towing pat's snow emergency extortion profiteering]]></category>

		<guid isPermaLink="false">http://www.somervillevoices.org/?p=8521</guid>
		<description><![CDATA[Happy snow emergency!  Do you know where your towing dollars go?  ]]></description>
		<wfw:commentRss>http://www.somervillevoices.org/2011/01/21/consumer-money-saving/towing-company-profiting-from-public-land-use/feed/</wfw:commentRss>
		<slash:comments>40</slash:comments>
		</item>
		<item>
		<title>How Many City Departments Does it Take to Change a Light Bulb, or Coffee and Accountability</title>
		<link>http://www.somervillevoices.org/2010/04/22/politics/how-many-city-departments-does-it-take-to-change-a-light-bulb-or-coffee-and-accountability/</link>
		<comments>http://www.somervillevoices.org/2010/04/22/politics/how-many-city-departments-does-it-take-to-change-a-light-bulb-or-coffee-and-accountability/#comments</comments>
		<pubDate>Fri, 23 Apr 2010 00:15:37 +0000</pubDate>
		<dc:creator>intrepid</dc:creator>
				<category><![CDATA[311 Requests]]></category>
		<category><![CDATA[Civic Action]]></category>
		<category><![CDATA[Davis Square]]></category>
		<category><![CDATA[Pedestrians]]></category>
		<category><![CDATA[Politics]]></category>
		<category><![CDATA[Public Health & Safety]]></category>
		<category><![CDATA[Traffic & Parking]]></category>

		<guid isPermaLink="false">http://www.somervillevoices.org/?p=5419</guid>
		<description><![CDATA[Before the emergence of Coffee Parties, we saw, locally, the advent of Somervillevoices.org, a courageous and worthy experiment in a 21st Century democratic, community- controlled public media forum, and of the much heralded, government- built Resistat program... ]]></description>
		<wfw:commentRss>http://www.somervillevoices.org/2010/04/22/politics/how-many-city-departments-does-it-take-to-change-a-light-bulb-or-coffee-and-accountability/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>SeeClickFix or SeeClickIgnore? How effective is Somerville 311?</title>
		<link>http://www.somervillevoices.org/2009/09/13/public-health-safety/seeclickfix-or-seeclickignore-how-effective-is-somerville-311/</link>
		<comments>http://www.somervillevoices.org/2009/09/13/public-health-safety/seeclickfix-or-seeclickignore-how-effective-is-somerville-311/#comments</comments>
		<pubDate>Sun, 13 Sep 2009 14:27:12 +0000</pubDate>
		<dc:creator>@BarryRafkind</dc:creator>
				<category><![CDATA[311 Requests]]></category>
		<category><![CDATA[Public Health & Safety]]></category>

		<guid isPermaLink="false">http://www.somervillevoices.org/?p=3041</guid>
		<description><![CDATA[About a month ago, on Aug 16th, I submitted a 311 service request through the new SeeClickFix tool to repair a loose utility wire tied to the fence at Hodgkins-Curtin Park along Simpson Ave (see photo below). After an initial flurry of promises from a Somerville 311 rep to have the issue fixed asap, it [...]]]></description>
		<wfw:commentRss>http://www.somervillevoices.org/2009/09/13/public-health-safety/seeclickfix-or-seeclickignore-how-effective-is-somerville-311/feed/</wfw:commentRss>
		<slash:comments>6</slash:comments>
		</item>
		<item>
		<title>Public Records Request : 311 Service Requests</title>
		<link>http://www.somervillevoices.org/2009/08/26/special/public-records-request-311-service-requests/</link>
		<comments>http://www.somervillevoices.org/2009/08/26/special/public-records-request-311-service-requests/#comments</comments>
		<pubDate>Wed, 26 Aug 2009 14:07:27 +0000</pubDate>
		<dc:creator>@BarryRafkind</dc:creator>
				<category><![CDATA[311 Requests]]></category>
		<category><![CDATA[Public Records / FOIA Requests]]></category>
		<category><![CDATA[Special]]></category>

		<guid isPermaLink="false">http://www.somervillevoices.org/?p=2857</guid>
		<description><![CDATA[to	Jaclyn Rossetti &#60;JRossetti(at)somervillema.gov&#62;
cc	Thomas Champion &#60;TChampion(at)somervillema.gov&#62;,
John Gannon &#60;JGannon(at)somervillema.gov&#62;
date	Wed, Aug 26, 2009 at 9:16 AM
subject	Public Records Request : 311 Service Requests
Dear Public Information Officer Jackie Rossetti, (cc Thomas Champion, Exec Dir of Communications and John Gannon, City Solicitor)
In the public interest and per MA public records law M.G.L. Chapter 66: Section 10, which states that
&#8220;A custodian of [...]]]></description>
		<wfw:commentRss>http://www.somervillevoices.org/2009/08/26/special/public-records-request-311-service-requests/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Tracking 311 Service Requests on a Map</title>
		<link>http://www.somervillevoices.org/2009/08/18/civic-action/311-requests/tracking-311-service-requests-on-a-map/</link>
		<comments>http://www.somervillevoices.org/2009/08/18/civic-action/311-requests/tracking-311-service-requests-on-a-map/#comments</comments>
		<pubDate>Tue, 18 Aug 2009 04:22:14 +0000</pubDate>
		<dc:creator>@BarryRafkind</dc:creator>
				<category><![CDATA[311 Requests]]></category>

		<guid isPermaLink="false">http://www.somervillevoices.org/?p=2727</guid>
		<description><![CDATA[
The SeeClickFix tool on the Globe&#8217;s local Somerville website allows anyone to report and track 311 service requests on a map of the city.  You can even include a photo of the problem. All reported requests are visible to everyone, so it&#8217;s easy to view what others have submitted and add your support to those [...]]]></description>
		<wfw:commentRss>http://www.somervillevoices.org/2009/08/18/civic-action/311-requests/tracking-311-service-requests-on-a-map/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>ResiStat Request for 311 Information</title>
		<link>http://www.somervillevoices.org/2009/08/17/civic-action/pubic-records-foia-requests/resistat-request-for-311-information/</link>
		<comments>http://www.somervillevoices.org/2009/08/17/civic-action/pubic-records-foia-requests/resistat-request-for-311-information/#comments</comments>
		<pubDate>Mon, 17 Aug 2009 13:17:00 +0000</pubDate>
		<dc:creator>@BarryRafkind</dc:creator>
				<category><![CDATA[311 Requests]]></category>
		<category><![CDATA[Public Records / FOIA Requests]]></category>

		<guid isPermaLink="false">http://www.somervillevoices.org/?p=2707</guid>
		<description><![CDATA[I just submitted the following query through ResiStat&#8217;s public Q/A tool called SomerBlog:
What types of information are stored with each 311 request? (e.g. request, date + time of request / resolution, service location, requester&#8217;s name, address, and phone, language, ethnicity, gender, etc&#8230;) Which parameters are required and which are optional? How long is the data [...]]]></description>
		<wfw:commentRss>http://www.somervillevoices.org/2009/08/17/civic-action/pubic-records-foia-requests/resistat-request-for-311-information/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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